Privacy policy.

Website analytics and cookies

We use privacy-configured PostHog analytics and Cloudflare infrastructure metrics to understand page use, referral sources, documentation navigation, and access-flow outcomes. Session replay is disabled. Analytics events do not include access-form field values. The browser creates a random identifier in session storage so events from one open tab can be understood as a short journey; it is removed when that tab session ends.

WorkOS authentication uses secure, HTTP-only cookies to complete sign-in and maintain your account session. These cookies are necessary to provide authenticated account and billing features and are not used for advertising.

Accounts and billing

WorkOS processes account identity and sign-in information. Stripe processes subscription, invoice, and payment information. Quoin stores the identifiers and billing status needed to decide whether an account has product access. Quoin does not receive or store full card numbers.

Access requests

When you submit the request form, Quoin stores your name, work email, company if provided, use case, submission source, and submission time in Airtable so we can review and respond. Airtable processes this information on our behalf. If the service is unavailable, the page offers a pre-addressed email instead and does not represent the form as submitted.

Retention

Account and billing status records are retained while an account is active and afterward as reasonably needed for security, dispute handling, legal compliance, and prevention of repeated trial use. Access requests are retained while they remain relevant to the requested business relationship. Completed Stripe webhook records are automatically removed after 90 days. Infrastructure and analytics retention follows the configured provider settings and operational need.

Infrastructure logs

Cloudflare and our hosting infrastructure may process IP addresses, user agents, request paths, timestamps, and security signals to deliver and protect the site. We do not intentionally place payment details, access-form values, or authentication secrets in application logs.

Your choices and rights

You may use browser privacy controls and contact [email protected] to request access to, correction of, or deletion of information you sent directly to Quoin. Depending on where you live, you may also have rights to restrict or object to processing, receive a portable copy, or appeal a denied privacy request. We may need to verify your identity before completing a request and may retain information where required by law or legitimate security needs.